Import Export Manager

Job Title: Import Export Manager
Contract Type: Permanent
Location: Tokyo, Japan
Industry: Supply Chain Management
Salary: 6000000 - 8000000
Reference: 11188
Contact Name: Agnes Lewandowski
Job Published 07 Jun 2019


Position Summary
Import/Export Manager, Japan Supply Chain  

Fortune 500 American Medical Devices and Laboratory equipment company is in search of their new Import Export Manager for their inbound domestic operations for Japan.



  • Manage and optimize international inbound/outbound transportation flows to ensure on-time and cost effective delivery in accordance with trade regulations and corporate policies.
  • Responsible for team management including hiring, training, and supervision of team members.
  • Direct and manage freight forwarders and customs brokers to ensure an effective and compliant import/customs clearance process.
  • Collaborate with the GTC (Global Trade Compliance) team, legal, product management, and other related parties to ensure proper trade compliance, such as HTS classification, export licensing, and reporting.
  • Initiate process improvement import/export product, communication, and information flow to increase productivity, efficiency, and compliance.
  • Strategic minded but does not hesitate to roll up sleeves to get the job done when required.
  • Experience with change management and driving significant operational and organizational change and improvement.


 Key Activities 

  • Manage and evaluate performance of service providers to ensure service level commitments are met.
  • Maintain and optimize provider and process governance by reviewing and improving metrics, KPIs, and process failures.
  • Drive and promote continuous improvement activities to eliminate waste and to improve costs, performance, productivity, and customer satisfaction.
  • Enhance traceability and visibility of goods in movement from factory to 3PL warehouse, tracking key inbound milestones.
  • Ensure proper classification of goods using proper HTS codes, COO, and ECCNs, and maintenance of parts table.
  • Ensure compliance with Japanese and US laws and regulations pertaining to international trade.
  • Supervise a team of 4 and strengthen the team through coaching, mentoring, training, and development.
  • Ensure all process are properly documented by means of maintaining standard operation procedures related to import/export activities.



  • 10 to 15+ years’ experience in Logistics, Transportation, Consulting, Import/Export, or any related fields.
  • University degree in Business, Management, Supply Chain Management, Law, or other related areas of study.
  • 5 to 10+ years managing and leading teams, executive level presentations, and the ability to influence at all levels (often without authority).
  • High level of intensity and an inherent desire to drive improvements, take on challenges, and not afraid to challenge status quo.
  • Commitment to deadlines and able to manage multiple projects at the same time.
  • Business level English for both speaking and writing and native level Japanese for speaking and writing.
  • Experience with ERP systems such as SAP and Oracle, and experience with GTS and other Global Trade IT solutions, such as Integration Point. 
  • Ability to work cross functionally and independently is a plus, excellent communicator.
  • Licensed customs broker preferred.
  • Thorough understanding of Japanese import and exports rules, regulations, and practices.
  • Working knowledge of US export and ITAR regulations, Denied Party Screening, Harmonized Codes, and ECCNs.
  • Experience with formulating, developing, rolling out, and maintaining company procedures, policies, and training programs.

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