Air Freight Supervisor

Job title : Air Freight Supervisor
Job type : Permanent
Discipline Logistics & Supply Chain
Salary : 5,000,000 to 6,500,000
Contact : Wayne Yoshida
Email : email Wayne
Reference : JOB_006521[380]

Job Summary

The Air Freight Supervisor supports and coordinates air freight trade services, products, and operations. He/She is responsible for working with carriers, Air Freight Systems, and driving operational process improvement. This position supervises specialists within the department.

Job Responsibilities

Freight Forwarding Operations Knowledge

  • Demonstrates a detailed understanding of processes, procedures, and technology for intermodal transportation; identifies root causes of recurring issues within freight forwarding operations; descries the general structure of freight forwarding operation.

Assists and Participates in Costing and Pricing

  • Assists in maintaining and updating the cost/sell system to ensure proper tracking of data occurs.
  • Establishes pricing for clients to obtain planned net revenue and net operation income.
  • Produces air freight selling tariffs to identify customer costs.

Participates in Air Freight Processes and Procedures development

  • Standardizes and maintains processes to improve operations.
  • Drives process improvement with stations and gateways to derive down unit costs and improve profitability.
  • Establishes and monitors Key performance indicators for developing the necessary action plan to ensure regulatory compliance.

Executes Global Control Tower Activities

  • Maintains network performance monitoring and makes recommendations to pursue service and cost improvement opportunities.
  • Creates communications plans to convey customer-specific requirements to appropriate stakeholders.
  • Supports project initiatives such as new product launches and new secured business opportunities to ensure successful execution.

Supervises and Develop Others

  • Determine employee training needs to produce continuous development plans.
  • Provides on-going feedback and support to improve performance.

Job Requirements
  • Possess a Diploma in any discipline.
  • Minimum 5 years of experience in similar capacity coming from the Logistics & Supply Chain industry.
  • Demonstrated leadership ability with a minimum of 2 years of successful people management experience.
  • Prior experience in international air freight export operations (airline knowledge) with a familiar understanding of legal, regulatory, and compliance updates is required.
  • Possess excellent communication and negotiation skills with the ability to communicate effectively in both Japanese and English to interact with internal and external stakeholders.
  • An excellent interpersonal skill which includes conducting a presentation to the top management.
  • Require demonstrated skills in Microsoft Office Programs (MS Excel, MS Powerpoint, MS Access).