Logistics & Sales Operation Coordinator

Job title : Logistics & Sales Operation Coordinator
Location : Tokyo
Job type : Permanent
Discipline Logistics & Supply Chain
Salary : 4,500,000 to 6,5000,00
Contact : Wayne Yoshida
Email : email Wayne
Reference : JOB_006622[598]

Job Responsibilities

  • Receive and monitor customers order/consignment
  • Invoice and logistics arrangement for retail and wholesale customer orders
  • Troubleshoot and resolve customer issues relating to the supply of products 
  • Coordinate with suppliers on procurement, delivery, forecasts, and product inquiries 
  • Ensure interface with customers and headquarter
  • Communicate with wholesale customers and boutiques on order and shipment inquiry 
  • Coordinate with the sales department to determine new products inventories 
  • Manage customer contracts: from client registration to execution conformity
  • Manage customer returns and coordination of after-sales service
  • Maintain the integrity of sales and stock records in the system 
  • Return & Repair goods management 
  • Prepare regular sales, purchase and accounting reports 
  • Provide admin and clerical support to Sales Director 
  • Ensure great communication between the different services in the company and external service providers of the company: commercial, administrative, logistics, accountant
  • Assist to handle ad-hoc projects

Profile Requirements

  • 2 years experience in a related industry is a plus
  • Hands-on experience in administrative sales support 
  • Excellent people and communication skills 
  • Flexibility and ability to work successfully under pressure 
  • Good priority-setting, time-management, detail, and organizational skills
  • Willingness to learn
  • Computer literacy (Office Suite including solid knowledge of Excel)
  • Flexibility to travel to local and non-local boutiques
  • Fluent in French OR English and Japanese