A leading global transportation and logistics provider is seeking an Air Logistics, Pharmaceutical and Healthcare Manager!
WHAT WILL YOU BE DOING ON A DAILY BASIS?
You will be responsible for leading + building the capability of the PharmaChain as well as supporting its further development + growth. You will do this by collaborating with various internal + external stakeholders while focusing on the following key objectives.
To ensure all pharma teams receive basic + refresher trainings +/or specialized trainings (E.g. Dangerous Goods Regulation, Qualified Envirotainer Provider, etc.) as required.
To ensure all working instructions + standard operating procedures are up to date + accessible by all stakeholders.
To lead + monitor the implementation of all new business awards.
To communicate current activities + continuous improvement opportunities in partnership with key stakeholders.
To provide guidance on transportation + packaging solutions.
To work closely with sales + pricing teams in driving growth for the pharma + healthcare vertical.
To ensure the quality of product + service through regular engagement with carrier partners.
To support + liaise closely with relevant teams in internal + external audits as required.
WHAT WILL IT BE LIKE TO WORK IN THE AIR LOGISTICS TEAM?
We want to be the best company to work for + with. You will own the customer engagement cycle. Your
day will be varied as you lead + coach your team to success, ensuring they all know their objectives + are
fully empowered + committed to meeting them.
Start your day by reviewing business targets; are we aligned with our strategy + delivering as promised? Consult with your team to ensure they are attracting + pursuing customer opportunities with competitive proposals to optimize revenue for the company.
During the day, follow up to ensure that new customers are being on-boarded in compliance with our
processes + planned audits are in place to ensure certifications are up to date.
On a regular basis, consult with key stakeholders + customers regularly to review progress + processes, ensuring a focus on continuous improvement + high levels of customer retention. Finally focus on evolving our customer relationships, forming trust + deeper relationships to enable new opportunities.
WHAT DOES IT TAKE TO BE SUCCESSFUL?
Your strong leadership skills + knowledge of vendor management, along with your customer + stakeholder relationships will be the key to your success.
You have been selected for this role for your knowledge across our operations, products + services; because you possess the key attributes we are looking for.