Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Leading ongoing reviews of business processes and developing optimisation strategies. Staying up-to-date on the latest process and IT advancements to automate and modernise systems.
Conducting meetings and presentations to share ideas and findings.
Performing requirements analysis.
Documenting and communicating the results of your efforts.
Effectively communicating your insights and plans to cross-functional team members and management.
Gathering critical information from meetings with various stakeholders and producing useful reports.
Working closely with users, technicians, and managerial staff.
Ensuring solutions meet business needs and requirements.
Performing user acceptance testing.
Managing projects, developing project plans, and monitoring performance.
Updating, implementing and maintaining procedures.
Prioritising initiatives based on business needs and requirements.
Serving as a liaison between stakeholders and users.
Managing competing resources and priorities.
Monitoring deliverables and ensuring timely completion of projects.
Implement Business Best Practices through coordination and documentation of business requirements.
Investigates company’s internal implementation abilities of solution and upon missing investigates local and global market abilities in requirements.
Documents process, business requirements and participates in evaluation of functional and technical options.
Documents current state processes and business systems and compares to benchmarking data and/or best practices in order to identify performance gaps.
Meets on a weekly timeframe with business key stakeholders reviewing state of affairs and improvements.
5+ years’ experience with Information Technology organisation and systems.
Communication in English and Japanese is mandatory.
Experience in business processes and applications. ITIL certified preference.
Experience in managing multiple projects and support functions
Bachelor Degree/Master’s Degree in Business or Technical Discipline or an equivalent combination of education, training, and experience.
Exceptional analytical and conceptual thinking skills.
The ability to influence stakeholders and work closely with them to determine acceptable solutions.
Excellent documentation and presentation skills.
Fundamental analytical and conceptual thinking skills.
Excellent planning, organisational, and time management skills.