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Application Engineer

Job Title: Application Engineer
Contract Type: Permanent
Location: Tokyo, Japan
Industry:
IT
Salary: 6000000 - 9000000
Reference: 10054
Contact Name: Dana Greenfield
Job Published: March 30, 2018 09:00

Job Description

The Application Engineer is responsible for leveraging advanced-level engineering knowledge and relationships to support regional accounts with significant impact on software revenue, as well as for helping customers to solve complex engineering problems using the Company's software products. This role provides technical pre-sales support throughout the entire sales process.


RESPONSIBILITIES
• Lead/Assist in coordinating and executing all technical activities throughout the sales opportunity such as customer meetings and product presentations, demonstrations and evaluations
• Analyze technical needs, requirements, and state of a customers’ current infrastructure, operations, and engineering workflows
• Create and demonstrate simulation solutions to streamline customer workflows, in support of the software sales process
• Participate in internal corporate initiatives to further enhance the solution suites, presales/sales enablement and professional growth
• Responsible for articulating the Company's value proposition, which may encompass its entire suite of products.
• Instruct introductory and/or intermediate training classes on the usage of the Company's products
• Create elegant and useful solutions to solve complex business problems by working across various teams and understanding the needs of our customers
• Other duties as assigned

MINIMUM QUALIFICATIONS

• Bachelor’s degree in engineering or other technical discipline
• A minimum of 3 years of experience in Additive Manufacturing industry including software, design, materials, equipment, or fabrication, or in an engineering software environment
• Demonstrated use of relevant the Company's software or knowledge of other commercial CAE, CAD, EDA software packages
• Strong interpersonal and communication skills, with the ability to facilitate and conduct webinars and presentations to customers
• Demonstrated skills in writing and presenting in fluent English
• Logical problem-solving approach and the ability to clearly communicate the situation and proposed solution to the customer
• Projects a professional image and strong business acumen during customer interactions
• Possesses a sense of urgency, strong organizational and follow up skills

PREFERRED QUALIFICATIONS

• MS or PhD degree a plus
• A minimum of 4 years of experience in an engineering software environment is a plus
• Must have passion and drive for personal technical excellence and high performance
• Must have customer service aptitude and maintain customer focus
• Ability to travel up to 60%
• Experience operating Metal Laser Powderbed Additive Manufacturing equipment a plus
• A minimum of 6 years’ experience in Additive Manufacturing industry including software, design, materials, equipment, or fabrication a plus
• Experience using Additive Manufacturing Process Simulation a plus