Job Title: Client Development
Contract type: Permanent
Industry: Luxury industry
Salary: 5M to 7M
Responsible of defining and developing customer relationship in accordance
with both local needs and centrally defined guidelines to effectively and
efficiently support achieving the sales budget through various CRM activities.
- Utilize CRM customer DB to perform:
Targeting for Marketing initiatives
Extraction of data for communication tools
- Encourage the usage of online CRM system for BTQ, by conducting BTQ user trainings upon upgrade of the interface.
- Act as focal point BTQ users to provide guidance and advises through day-to-day communication with BTQ managements.
- In accordance with central guidelines and local requirements, develop and implement CRM strategies and action plans
- Support Database Management by performing periodical data cleansing and integration of customer information.
- Improve level of data collection via training and tools optimization
- Coordinate end-to-end operation for sending direct mailing and promotional tools.
- University graduate degree
Experience / Knowledge / Skills:
- Strong IT literacy and PC skills
- Hands-on operation management style with mailing production.
- Proactive communication with related functions especially with BTQs
- Flexibility to deal with ambiguity.
- Experience with CRM activity is a plus.
- Japanese : Native level
- English : Business level (speaking and writing), desirably TOEIC 600+