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Client Development

Job Title: Client Development
Contract Type: Permanent
Location: Chiyoda, Japan
Industry:
Salary: 5000000 - 7000000
Reference: 10227
Contact Name: Ayumi Shimizu
Job Published: May 11, 2018 15:41

Job Description

Job Title: Client Development

Contract type: Permanent

Location: Tokyo

Industry: Luxury industry

Salary: 5M to 7M

 

Mission:

Responsible of defining and developing customer relationship in accordance

with both local needs and centrally defined guidelines to effectively and

efficiently support achieving the sales budget through various CRM activities.

 

Key Responsibilities:

- Utilize CRM customer DB to perform:

Targeting for Marketing initiatives

Extraction of data for communication tools

Client Analysis

Client Gifting

 

- Encourage the usage of online CRM system for BTQ, by conducting BTQ user trainings upon upgrade of the interface.

- Act as focal point BTQ users to provide guidance and advises through day-to-day communication with BTQ managements.

- In accordance with central guidelines and local requirements, develop and implement CRM strategies and action plans

- Support Database Management by performing periodical data cleansing and integration of customer information.

- Improve level of data collection via training and tools optimization

- Coordinate end-to-end operation for sending direct mailing and promotional tools.

 

Requirements:

Education

- University graduate degree

 

Experience / Knowledge / Skills:

- Strong IT literacy and PC skills

- Hands-on operation management style with mailing production.

- Proactive communication with related functions especially with BTQs

- Flexibility to deal with ambiguity.

- Experience with CRM activity is a plus.

 

Language:

- Japanese : Native level

- English : Business level (speaking and writing), desirably TOEIC 600+