Digital CRM Coordinator

Job Title: Digital CRM Coordinator
Contract Type: Permanent
Location: Japan
Salary: 4500000 - 7000000
Reference: 9379
Contact Name: Cameron Fraser
Job Published: February 01, 2018 09:00

Job Description

This is a great chance to develop your digital career within one of the foremost luxury companies in the world. You will be a part of a vibrant and motivated team, with a competitive salary package and other benefits, and be dealing with household-name luxury products.

This role is responsible for
  • Content planning and production
    • Organising and managing email / SNS / social media campaigns across various platforms
    • Verifying brand briefs and campaign planning
    • Keeping up-to-date with industry best practices
    • Producing graphics and html, using either internal or external resources. Ensuring contents follow industry best practices to deliver optimum user experiences/
  • Database management and maintenance
  • Organising and executing re-optin campaigns
  • Analysis and Optimisation
    • ​​​​​​​​​​​​Optimising campaigns performance through automation, segmentation, A/B testing and other methodologies
    • Analysing campaign performance, providing regular reporting and improvement suggestions
    • Support improving the CRM strategy, workflows and systems
Necessary Skills:
  • Native Japanese / business English
  • 2+ years experience in digital marketing / digital CRM
  • Experience managing successful EDM campaigns and social media account administration
  • Team player
  • Logical
  • Positive and a self-starter
  • Excellent communication skills