E-Commerce Manager

Job Title: E-Commerce Manager
Contract Type: Permanent
Location: Japan
Salary: 7000000 - 10500000
Reference: 9378
Contact Name: Cameron Fraser
Job Published: February 01, 2018 09:00

Job Description

This is an excellent chance to take the next step in your career with a leading international luxury company with a managerial role. You will be working within a motivated and growing team, with a competitive salary package and good prospects for continued career growth.

This role is responsible for:
  • Leading eCommerce strategy for division to achieve sales targets
    • Working closely with brand teams to define set targets
    • Planning digital activities and media buying strategy
    • Pilot creative agencies and collaborate with brands for campaigns and landing page creation
    • Managing P&L of the website
    • Running performance marketing campaigns (Retargeting, SEM, Social Ads)
    • Secure top rankings for relevant keywords in search engines
    • Setting KPIs and objectives, measure, analyse and improve
  • Maintaining and improving website
    • Content management (including local productions & localisation), product information, store location information, etc
    • Ensure speedy resolution of issues with support of System Integrator and Digital Team
    • Propose and implement new features, UX improvements, performance
  • Manage daily operations
    • Work closely with digital team for fraud risk management, call centre and warehouse management, returns and refunds management
    • Optimise inventory allocation for samples, products, OWP and other materials
    • Validate packing procedures, gift wrapping, for a quality after-sales experience
  • Building and managing a focused team of coordinators
Necessary skills
  • Native Japanese / business English
  • Bachelors degree
  • 5+ years experience in digital and B2C E-Commerce (including firsthand experience with eCommerce frameworks and CMS
  • Experience with data-driven marketing and CRM
  • Excellent communicator
  • Leadership skills
  • Logical thinker
  • Positive and proactive