E-Commerce Operations Specialist

Job Title: E-Commerce Operations Specialist
Contract Type: Permanent
Location: Japan
Salary: 5500000 - 7500000
Reference: 9900
Contact Name: Cameron Fraser
Job Published: March 15, 2018 09:00

Job Description

This is an exciting opportunity to join a fast-growing international sports apparel company with a high-profile brand as they expand into the Japan market. You will be part of a motivated and fast-paced office, and be responsible for leading the e-commerce business here in Japan. The company has a progressive company culture, and international growth prospects for driven professionals.

This role is responsible for:
  • Overseeing daily operations of e-commerce business in Japan, specifically focused on owned content channel
  • Collaborating with international and domestic teams, external agency partners, and other third parties to bring the company's digital vision to life
  • Leading the coordination of a cross-functional team responsible for end-to-end execution of online stores including buyers, planners, brand coordinators, logistics, customer service, photographers, IT analysts, social media specialists and operations
  • Being the main point-of-contact for third party partners (website hosting, distribution providers, etc), working to improve operations
  • Developing unique strategies regarding how the products are displayed online, and merchandised to maximise sell through
  • Carefully monitoring operations and performing QA activities
  • Analysing a range of data to optimise website for maximum sell-through and improving sales
  • Supporting the digital manager, and Japan Managing Director in completing various adhoc projects as needed
Necessary skills:
  • Business-level Japanese and English
  • Bachelors degree
  • Proficiency with Microsoft Excel, PowerPoint and Word
  • At least 1 - 2 years experience with eCommerce in Japan (with an apparel brand is preferred)
  • Self-starter that takes ownership in their work
  • Excellent communication skills
  • Logical thinker

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