Head of Air Freight

Job Title: Head of Air Freight
Contract Type: Permanent
Location: Tokyo, Japan
Salary: 6000000 - 8000000
Reference: 10641
Contact Name: Agnes Lewandowski
Job Published: October 01, 2018 09:00

Job Description

Well known European forwarding company with domestic and overseas offices currently seeking an ambitious air operations manager to develop the air freight sales operations team and manage 7 people. The individual will be reporting to the Tokyo Branch Manager, based in Tokyo.


Primary responsibilities for this position are:
(1) Supervise Air Operation, working with Sales reps and Airport office.
(2) Develop staff members in the department, working with HR (hereafter HR Development)

(1) Operation
 Manage staff members in the department to proceed with the full process for a shipment, from start to finish, safely and efficiently;
 Assign jobs (Sales Orders) to the staff members in the department;
 Consolidation Planning and collaboration with Network
 Productivity and Yield Management
 Manage profit by assisting Sale Reps to provide RFQ to our clients and ensuring the delivery within the budget (Yield Management)
 Manage conditions with airline and other subcontractors, exploring new business partners; - Procurement of Airfreight with Carriers - Carrier Management - Capacity Management
 Work on strategies to improve the productivity in the department
 Work closely with airport offices across branches
 Respond to cases that the transit and delivery is not made on time with respective members
 Achieve targets of C1 milestones in the department
 Manage checking billing amount in invoices from business partners
 Manage sending our invoices to customers

(2) HR Development
 Develop the culture, values and skills focused on the essence of the organisation;
 Conduct performance evaluation for direct reports
 Develop career plan and trainings program

 Identify and resolve personnel issues
 Ongoing coaching and mentoring of staff to develop skills to the highest level

 Strong computer skills including Microsoft Office suite, Excel
 Excellent interpersonal skills
 Excellent organizational skills
 Excellent written and verbal skills
 Detail oriented, able to multitask and meet deadlines
 Self-motivated, able to work in a team and independently
 IATA DG Certificate
 RA Instructor Certificate

 3-5 years experience in freight forwarding, logistics and or transportation industry

 Work closely with Branch Managers,
Sales Team and other Operation staff members, to drive business across branches
 Handle confidential information in an appropriate manner

If you think that this is an opportunity that excites you and matches your skills, please do not hesitate to contact Agnes at