Retail Director

Job Title: Retail Director
Contract Type: Permanent
Location: Tokyo 23 wards, Japan
Salary: ¥10000000 - ¥12000000 per annum
Reference: BBBH8072_1504577535
Contact Name: Ayumi Shimizu
Contact Email:
Job Published: September 05, 2017 11:12

Job Description

Job Title: Retail Director
Contract type: Permanent
Location: Tokyo
Industry: Interior industry
Salary: Up to 12M JPY

Key responsibilities:

  • Ensure monthly / quarterly / annual owned door revenue and profit goals are met or exceeded.
  • Develop long and short-term sales plans for all channels.
  • Develop long term strategies for all channels including financial planning, store scrap-and-build plans and proposals of new retail formats.
  • Working in conjunction with People and Performance Department (HR), hire and retain store staff.
  • Ensure smooth and proper operation of all stores.
  • Develop a strong partnership with franchise partners and ensure their operations are in line with the brand Japan expectations and in helping them outline overall store expansion strategies.
  • Lead in finding new franchise partners.
  • Maintain strong relationship with landlords.
  • Working in conjunction with the New Business Development Manager, plan and open new stores including rent negotiation; partner with Finance to develop and submit financial proposals to management.
  • Ensure store staff is well trained I both daily sales and in conducting the in-home Interior Decoration service.
  • Working in conjunction Visual Merchandising, ensure stores are merchandised with proper furniture and accessories; ensure sufficient inventory for accessories.
  • Working in conjunction with Marketing, ensure store promotions are executed.
  • Report to Country Manager and Japan Leadership Team the latest store financials and other KPI's; develop and execute action plans in case of short-fall.
  • Working in conjunction with Marketing, IT and Operations, develop and execute omni-channel strategies that will further develop synergies between bricks and mortar and digital commerce stores.
  • Partner with head of Business and ensure B to B sales in the store (approximately 20% of total sales) are well managed.
  • Report to Denmark latest performance and all activities at stores.
  • As one of two Director-level positions at the company, take lead in company-wide initiatives.

    Required Skills Checklist:
  • Passion for retail - meeting and exceeding store revenue targets, training top-tier staff and delighting the consumers.
  • Hands on and willing to get things done, whatever it takes - strong bias for action.
  • Knows how to have fun.
  • Outside of the box thinking - can Dream Big.
  • At least 5 years of retail leadership experience, either as head of Retail department or head of division at a larger company (more than JPY 2 billion direct responsibility).
  • At least 10 years of retail sales experience at a foreign-owned retail driven brand, in such industries as premium apparel and accessories (jewellery, watches, leather goods), cosmetics, interior and other lifestyle segments.
  • Strong foundation of retail fundamentals including understanding and management of retail KPI's.
  • Teamwork skills and ability to collaborate with other department heads
  • Ability to think strategically, analytically and tactically
  • Excellent communication and interpersonal skills both in Japanese and English (business level).
  • University bachelor degree or above

    Skills Desired:
  • Experience in the furniture industry
  • Franchise store management experience
  • New business development experience (new store opening experience and contacts in the industry).

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