Senior Demand Planner Manager

Job Title: Senior Demand Planner Manager
Contract Type: Permanent
Location: Chiyoda-ku, Japan
Industry: Supply Chain Management
Reference: 10862
Contact Name: Wayne Yoshida
Job Published 10th Dec 2018


This role is responsible for all sales forecast activities in Japan.

The Demand Planning Manager must utilize a collaborative and consensus approach to drive the S&OP process with Sales, Marketing and Finance in order to obtain and ensure that current and accurate information is used for demand forecasts.

Review historical sales trends, understand demand drivers, apply the most accurate statistical forecast models for each type of article and evaluate forecast results through root cause analysis on forecast accuracy KPIs.

Improve the forecast of Novelties by applying best practices and benchmarks, ensuring a collaborative approach between all departments to optimize forecast accuracy and optimize stock levels at retail level.

This role provides the opportunity to gain a holistic and broad business understanding, through working with many different departments and hierarchy levels in the organization.

Functions and responsibilities】

Drive the local S&OP, ensuring it serves as a business driver process and provides enough insight on business performance and future trends in order to provide a high quality forecast.

Define and implement continuous improvement solutions, ensuring alignment with business strategies and priorities, as well as the target benefits expected.

The person will have to build very strong links with most areas of the organization, notably marketing, finance and Supply Chain.

Core Responsibilities:

Develop the best possible forecast plan by ensuring an adequate communication with all departments.

Improve forecasting accuracy by using modelisation to ensure the best possible forecast for each reference type.

Drive improvement on current forecast processes and general analysis of performance of promotional activities.

Develop strong internal processes to define potential for new launches, providing well defined forecasts based on strong benchmarks and hypothesis, developed jointly with Marketing and commercial teams.

Create / maintain / supervise forecast models on the following channels: Retail, Wholesale, B2B, QVC and in the future Web.

Ensure Local S&OP meeting is used as a business driving platform.

Perform analysis to ensure coherence between forecasts to budget and vs LY by channel and brand.

Help develop and share best practices on Demand Planning and S&OP.

Partner with Finance to ensure alignment of forecast with budget.

Ensure that actions plans are defined and executed, together with Marketing and commercial teams, to reduce the level of Excess and Obsolete.

Experiences/Competencies Required 】

Affinity for numbers and ability to clearly communicate insights generated from data

Understands end to end supply chain processes as well as market needs

Seeks continuous improvement of processes at local level

Convincing and Influencing

Capable to drive change

Can work autonomously

Team player

•‘Can do’ attitude

Results driven

Degree qualified

Proven attention to detail / accuracy

Good communication skills, verbal and written

Strong relationship builder

Planner / well organise

Understanding of end-to-end supply chain processes

Experience of Demand Planning and S&OP

Demand management experience

Customer Service mind-set

Demanding but calm under pressure

Able to look beyond existing constraints

Advanced data analysis (Excel) & Demand Planning software (ideally Futurmaster)


Acts with integrity.

FMCG background desirable

Minimum of 5 years combined supply chain and Demand planning experience.

BA/BS Degree in Economics, engineering, logistics or related field.

Very good English skills, oral and written.

Experiences/Competencies Gained】

Strategy and Vision

Managing People/Coaching

Financial understanding

Results Orientation

Continuous improvement