Senior Logistics Specialist

Job Title: Senior Logistics Specialist
Contract Type: Permanent
Location: Tokyo, Japan
Salary: 6000000 - 7500000
Reference: 10850
Contact Name: Mike Byrnes
Job Published: December 04, 2018 09:00

Job Description

Location: Within Tokyo 23 Wards
Reporting Line - Direct: Logistics Manager Roles & Responsibilities

  1. Logistics and Distribution Operations

    1. Provide customer service to Retail and E-com on their logistics needs

    2. Understand company requirements from key stakeholders group, e.g. Retail, e-commerce, Finance, et al and assist the manager to develop procedures for operation excellence

    3. Managing Retail and e-com fulfillment operations, e.g. managing the flow of products, developing Standard Operating Procedures (S.O.P.), measuring the key performance indicators and drive improvements from the existing processes

    4. Provide shipment visibility to internal parties and drive improvements on cost, lead-time and efficiency

    5. Coordinate outbound store distribution with 3PL, as well as store return

    6. Manage and monitor outbound E-com order delivery, including gifting and packaging requirements, by working with 3PL and courier,

    7. Manage the operations of warehouse housing non-merchandise, e.g. Store consumables, store fixtures and furniture, visual merchandise props, etc.

    8. Gather and coordinate sales planning information for the sharing w/3PL for forecast and planning

  2. External partners/3PL management (Retail and e-com)

    1. Monitor performance of logistics service providers

    2. Process invoices from 3PL/business partners and monitor the logistics cost

    3. Liaise with and as appropriate manage external partners on projects

  3. Project Management

    1. Assist the manager in implementation of projects/changes, e.g. continuous improvement initiatives identified with 3PL

    2. Accessing the impact on the organization implementing the changes, e.g. on cost, lead-time, efficiency and inventory flexibility

4. Other

  1. Support all ad-hoc sales events, e.g. Friends and Family sales, pop-up sales delivery and logistics operations

  2. Coordinate Quality Assurance with 3rd Party Logistics Service Provider (3PL) and assist in reporting to Quality team in Hong Kong

  3. Prepare reports for sharing with internal stakeholders


  • Tertiary educated, Supply Chain Management or Logistics Management is preferred

  • At least 5 years of relevant experience in logistics or supply chain, experience in fashion retail is preferred

  • Proactive, detail oriented and strong sense of responsibility

  • A good team player and be able to work independently

  • Good command of written & spoken Japanese and English

  • Proficient in MS Office and MS Excel