Sr Application Engineer (Additive Manufacturing)

Job Title: Sr Application Engineer (Additive Manufacturing)
Contract Type: Permanent
Location: Tokyo, Japan
Salary: 7000000 - 9000000
Reference: 10053
Contact Name: Dana Greenfield
Job Published: March 30, 2018 09:00

Job Description


The Senior Application Engineer is responsible for leveraging expert-level engineering knowledge and relationships to support regional accounts with significant impact on software revenue, as well as for helping customers to solve complex engineering problems using company's software products. This role provides technical pre-sales support throughout the entire sales process.

• Lead in coordinating and executing all technical activities throughout the sales opportunity such as customer meetings and product presentations, demonstrations and evaluations
• Work independently to analyze technical needs, requirements, and state of a customers’ current infrastructure, operations, and engineering workflows
• Create and demonstrate simulation solutions to streamline customer workflows, in support of the software sales process; sales cycle/process will be broad and complex in nature
• Participate in internal corporate initiatives to further enhance the solution suites, presales/sales enablement and professional growth; actively participate in the development and mentoring of team members
• Responsible for articulating company's value proposition which may encompass its entire suite of products; the presentations must affirm the sales message, differentiate the company, and leave a strong and positive impression to audiences which can include senior company executives
• Instruct intermediate and/or advanced training classes on the usage of company's products
• Create elegant and useful solutions to solve complex problems by working across various teams and understanding the needs of our customers
• Other duties as assigned


• Bachelor’s degree in engineering or other technical discipline
• A minimum of 5 years of experience in Additive Manufacturing industry including software, design, materials, equipment, or fabrication or in an engineering software environment
• Demonstrated use of relevant software or knowledge of other commercial CAE, CAD, EDA software packages
• Strong interpersonal and communication skills, with the ability to facilitate and conduct webinars and presentations to customers
• Ability to interact effectively with senior business managers and C-level executives
• Demonstrated skills in writing and presenting in fluent English
• Logical problem-solving approach and the ability to clearly communicate the situation and proposed solution to the customer
• Projects a professional image and strong business acumen during customer interactions
• Possesses a sense of urgency, strong organizational and follow up skills


• MS or PhD degree preferred
• A minimum of 6 years of experience in an engineering software environment preferred
• Must have passion and drive for personal technical excellence and high performance
• Must have customer service aptitude and maintain customer focus
• Ability to travel up to 60%
• Experience operating Metal Laser Powderbed Additive Manufacturing equipment preferred
• A minimum of 10 years’ experience in Additive Manufacturing industry including software, design, materials, equipment, or fabrication preferred
• Experience using Additive Manufacturing Process Simulation preferred