Store Planner Manager

Job Title: Store Planner Manager
Contract Type: Permanent
Location: Chiyoda-ku, Japan
Salary: 7000000 - 8000000
Reference: 10220
Contact Name: Mike Byrnes
Job Published: May 09, 2018 09:00

Job Description


Strong Business partner of Supply Merchandising and Commercial teams, the Store Planning Manager leads a team of 4 staffs to optimize the stock management and its distribution at national and Boutiques levels. (All product categories: Jewellery, Watches, Accessories).

She/He evaluates regions & cities’ strength, customers’ preference to highlight potential and maximize sales. Working in close collaboration with the Commercial Networks (33 Retail Boutiques, 4 Travel Retail Boutiques, Ecommerce and Wholesale team), She/he acts as a key transmission belt between them and the Supply Merchandising Team to build qualitative stock and optimize assortment planning.

In addition, the Store Planning Manager is responsible to monitor & control boutique stock movements and inventory accuracy, manage and implement boutique operations process to meet all compliance requirements.


Key Responsibilities:

1. Supervise Boutiques Stock Needs Evaluation

  1. Analyze Boutiques monthly sales performance, stock movements and stock gap. Come up with an appropriate balancing and allocation plans.
  2. Review with the team the Boutiques event planning, shopping mall, competitors’ stock/activities. Evaluate which event/Btq needs support, assess feasibility of stock requests. Liaise with Logistics to make sure necessary arrangements are taken on time.
  3. Coordinate seasonal stock increase actions between Merchandisers, Store Planners, Logistic & commercial network


2. Supervise Stock order Management

  1. Supervise timely feedback from the team to boutiques enquiries & proper tracking of firm orders and staff sales orders until completion.
  2. In collaboration with Commercial Network, follow up on deliveries and invoicing of stock for event, challenging headquarter to ensure a good service rate of deliveries
  3. Challenge Commerciale Teams on the cancellation rate, reservation quantities


3. Coordinate from Supply Chain side of Staff Sales, Events, Boutique opening/closing

  1. Supervise the execution of stock plan retro-planning in good collaboration with Retail Team, Business Development Team, Merchandising Team and Logistics.
  2. Assist boutique with on-site support for Stock take, product condition evaluation, labels/certificates process setup…
  3. Define event attendance needs to support Commercial teams answering delivery time information and order taking.
  4. Coordinate the organization of staff sales / list sales.


4. Coordinate stock repairs, destructions and returns

  1. Liaise with CS to repair damaged stock - Ensure the level of 2nd choice and 3rd choice stock is limited

Out of range

  1. Stock Returns management based on HQ requests, closely following up on the status and flow between Commercial sites, Japan and HQ
  2. Manage the flow upon requests and needs of the Commercial Teams on stock repair, customer returns etc.
  3. Coordinate destruction from validation requests from Headquarter to stock return or local destruction with logistic.
  4. Manage the flow of Travel Retail stock return to comply with customs regulations of 2 years aged stock


5. IT Trouble Shooting

  1. Supervise timely feedback from SAP Key Users to solve/coordinate with IT SAP issues solutions finding
  2. Gather Optimization needs and communicate with IT and Headquarter to adapt IT solutions to real business needs


6. Team building

  1. Provide support, training and coaching to a team of 4 people and help them further develop and enhance competencies.
  2. Set goals with team members to meet individual career development needs

Your Profile:

  • Bachelor’s Degree
  • Business Level Japanese, Business level English (French speaker is a plus)
  • Self-motivated, quick learner, positive attitude, ability to plan and able to work under pressure
  • Strong analytical skills, business acumen and commercially driven
  • Team player with communicational skills
  • Excel skills a must
  • SAP experience is a must
  • Experience in team management