eCRM Planner

Job Title: eCRM Planner
Contract Type: Permanent
Location: Tokyo, Japan
Salary: 5000000 - 8000000
Reference: 10391
Contact Name: Ayumi Shimizu
Job Published: July 02, 2018 09:00

Job Description

Job Title: eCRM Planner

Contract type: Permanent

Location: Tokyo

Industry: Luxury industry

Salary: 5M to 8M *negotiable


Key Responsibilities

- Having a strong grasp of current digital marketing tools and strategies and be able to lead integrated digital CRM marketing

- Creating and Designing communication scheme and consumer journey by customer status and clusters

- Collaborating with internal teams such as IT, CRM, marketing, media and vendor partners to optimize user experience

- Measuring and reporting on the performance of all digital marketing activities, assess against goals and improve performances accordingly

- Identifying trends and insights and optimize spend and performance based on the insights

- Utilizing strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points


Job Requirements

- Min 2-3 years experiences in digital marketing

- Ability to work many tasks simultaneously

- Language: Native Japanese, business level of English

- Team working spirit and good communication skills to co-work with varied counterparts

- Excellent writing and editing skills in Japanese

- Preferable to be familiar with Salesforce Marketing Cloud, Google Analytics, Social Listening or other digital analytics tools

- Working experience in consumer goods industries preferred

- Strong analytical skills and data-driven thinking

- Up-to-date with the latest trends and best practices in online marketing and measurement

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