National Air Logistics Pharma & Healthcare Manager supports the Air Logistics growth strategy by providing direction on Pharma & Healthcare as per the national product strategy. Also, he/she requires to drive the growth + development of Pharma & Healthcare by collaborating with the various global, regional, national, and cluster stakeholders and supporting their initiatives to develop this vertical, and to provide updated information to all required stakeholders (sales, key accounts, cluster + national management) on the specified product vertical via regular updates, training, etc.
Your tasks and responsibilities
To ensure that the agreed product growth targets for the vertical are met or exceeded.
To provide input to RFQs regarding the product vertical as requested to ensure the most competitive pricing and services are offered.
To undertake customer visits across the nation and if requested overseas to support the growth of the product vertical + where required, to actively sell same directly to selected customers.
To support the successful implementation of any customers in relation to vertical as required.
To support national and local sales teams in presenting the vertical product to customers - this includes but is not limited to providing up to date communication, training, hands-on support before, during, and after-sales calls
To distribute up-to-date knowledge + information to key national stakeholders related to the specific product, current and future developments, global and regional customers, etc.
To provide product presentations to highlight our capabilities and value to the customer to maximize the opportunity to close business.
To create awareness of the needs of the nation in relation to the product and manage one-off projects as agreed.
To identify + propose new ideas for product enhancement, pricing, marketing, and drive communication/implementation of the same as agreed.
To ensure that customer feedback is collected and provided to relevant stakeholders along with suggestions for improvements/prevention.
Your skills and experience
Diploma/Tertiary certification in Supply Chain or Business, with Degree
preferred Minimum 3+ years of Air logistics operational experience, within the Freight Forwarding/Transportation industry
Working knowledge of pharmaceutical shipments via Air Freight (3+years of experience preferred)
2+years of Sales experience and project management experience preferred
Ability to read, write and converse in Japanese and English fluently
Having good presentation + communication skills, negotiation skills, and influencing skills.
Strong team player and is self-motivated
This role is designed for individuals who thrive on developing new business opportunities and putting them into practice. They need to be highly motivated and driven to produce the results required. They will be someone who has full knowledge of the respective product under their responsibility and be able to speak about it with confidence and commitment. They must be focused on their targets with the aim to exceed these where feasible.